How To Reverse Refunds - Org

Label	Description

Label	Description
Business Process	Refunds
Module	Student Financials
Prerequisites	The refund to be reversed must have been processed that same day.
Description	This Job Aid illustrates how to reverse an Org refund.

Instructions:

Step	Action

Step	Action
1.	Click on [] then [] and navigate to Student Financials -> Refunds -> Reverse and Cancel Refunds -> Corporate Refunds by ID…

Step	Action

Step	Action
2.	Enter the External Org ID into the “External Org ID” field, then click the “Search” button [].

Step	Action

Step	Action
3.	Verify the “Refund Date” and “Refund Amount” of the refund to reverse. Click the “Reverse” button [ ].

Step	Action

Step	Action
4.	End of job aid.