Reversing Refunds - Org

How To Reverse Refunds - Org

Label
Description
Business ProcessRefunds
ModuleStudent Financials
Prerequisites

The refund to be reversed must have been processed that same day.

Description

This Job Aid illustrates how to reverse an Org refund.

Instructions:

Step
Action
1.

Click on [] then [] and navigate to Student Financials -> Refunds -> Reverse and Cancel Refunds -> Corporate Refunds by ID…

StepAction
2.

Enter the External Org ID into the “External Org ID” field, then click the “Search” button [].

StepAction
3.

Verify the “Refund Date” and “Refund Amount” of the refund to reverse.

Click the “Reverse” button [].
StepAction
4.End of job aid.