Troubleshooting Enrollment Errors

Problem

If you try to register for classes and you are given an error message, please use this guide to help you troubleshoot the error messsage.

Sample error message

The first thing to check is to look at the class status.

The class status will inform you what to expect if you try to register for the class:

Status	Possible Outcomes	What to do

Status	Possible Outcomes	What to do
	Success: You are enrolled in the section	Make sure you pay any remaining fees.
	Error: You have a hold on your record...	You should check your holds and make sure you clear any holds before trying to register again.
	Error: Multiple enrollment for this course is not allowed...	You are not allowed to register in the same class more than once
	Error: Already taken course(s) that are equivalent	You have already completed a class that is similar to the class you're trying to do
	Success: You have been added to the waitlist	You are now on the waitlist
	Error: To be waitlisted in this class, you need to drop the enrolled class	You are already in the course, in order to add yourself to the waitlist in a different class, you'll have to drop
	Error: Class XXXX Not Waitlisted, Waitlist is full	Check the wait-list capacity for the class
	Error: Record Not Changed, Not on Waitlist	Possibility 1: The class is full and all waitlists are full Possibility 2: There are no waitlists available for this class