mySDCCD Portal Guide

Below is an important list of items that all users should review before using mySDCCD.

Clearing Your Cache

With the new update to mySDCCD, all users must clear their cache prior to logging in for optimum results. For instructions on how to clear your cache, please visit: mySDCCD: Clearing Your Cache

Minimum Browser Requirements for mySDCCD

Make sure you meeting the minimum requirements to use mySDCCD

Browser	Supported Versions

Browser	Supported Versions
Chrome	79+
Firefox	71+
Safari (iOS and Mac OS)	12+
Microsoft Edge	79+
Internet Explorer Note: Microsoft is no longer supporting Internet Explorer. Users are highly encouraged to use Microsoft Edge, Chrome, Firefox or Safari instead.	11

Need help checking your browser version? In order to update your browser, please refer to this tutorial: How do I update my browser?

Chromebook Users

Unfortunately, we discovered that Chromebooks do not work well with mySDCCD. Chromebook users should download Firefox or Chrome beta from the Google Play Store on your Chromebook device.

Direct link to Chrome Beta: https://play.google.com/store/apps/details?id=com.chrome.beta&hl=en_US
Direct link to Firefox: https://play.google.com/store/apps/details?id=org.mozilla.focus

Clearing Your Cache:

If you are experiencing odd behavior or logging in issues with mySDCCD, we highly encourage users to clear their cache. For instructions on how to clear your cache, please visit: mySDCCD: Clearing Your Cache

Allow Pop-Ups

mySDCCD utilizes pop-ups to bring you information such as forms, unofficial transcripts, education plans and more. If you click on a report or a form and do not see anything pop-up, be sure to have your browser allow for pop-ups from mySDCCD. To find out how, please click on the link below:

How to Allow Pop-Ups

Still having issues?

If you are still having issues, please submit a help desk ticket with your name, ID, and a brief description of the issue you are experiencing. Screenshots are always helpful.