mySDCCD System Status
System Issues Resolved
mySDCCD access has been restored. IT is monitoring system performance.
Active Incidents
Date/Time | Issue | Status |
|---|---|---|
12/4/2024 - 3:30 PM | mySDCCD access has been restored. Will continue to monitor the situation. | Monitoring |
12/4/2024 - 12:57 PM | Bounce has been completed | Investigating |
12/4/2024 - 12:05 PM | IT will need to bounce the servers. Users will be kicked off if logged in. | Investigating |
12/4/2024 - 10:00 AM | Users may see Bad Gateway errors messages. IT is working on the issue. | Investigating |
12/4/2024 - 8:49 AM | System continues to be stable. We are still monitoring the servers to track performance. | Monitoring |
12/3/2024 - 5:20 PM | System appears stable. Will continue to monitor the situation. | Monitoring |
12/3/2024 - 4:25 PM | Possible fix has been implemented. Access to mySDCCD has been restored. IT is continuing to monitor as more users enter the system. | Possible fix |
12/3/2024 - 3:56 PM | A possible fix has been identified. Servers will be bounced and may cause users to be kicked out. If you see a 502 Bad Gateway message please try again later. | in progress |
12/3/2024 - 1:11 PM | Servers are being worked on and reset. Users may be kicked out, please be sure to clear your cache if you’re having difficulty logging back in. | maintenance |
12/3/2024 - 11:39 AM | Servers are in stabilization mode. Users may have limited access to Campus Solutions. | maintenance |
12/3/2024 - 9:24 AM | The issue is still being worked on. Cause is related to server configuration. | Investigating |
12/2/2024 - 2:09 PM | The technical team is currently working on a possible solution. | Investigating |
12/2/2024 - 1:42 PM | mySDCCD still experiencing technical issues. | Investigating |
12/2/2024 - 11:18 AM | Servers have been bounced, users may be kicked out of the system. | Investigating |
12/2/2024 - 10:00 AM | System slowdown of mySDCCD, users experiencing longer than expected processing times. | Investigating |
Known Impact
Students, faculty and staff may experience difficulty logging in or accessing functions in mySDCCD.
What Can You Do?
If students need access to their unofficial transcripts, they can go to https://unofficialtranscript.sdccd.edu
The online class schedule is available at:
City, Mesa, Miramar: https://www.sdccd.edu/students/class-search/search.html
SDCCE: SDCCE Schedule
Please continue to check this page for updates.