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Make sure you meeting the minimum requirements to use mySDCCD
| Browser | Supported Versions |
|---|---|
| Chrome | 58+ |
| Firefox | 65+ |
| Safari | 10.x + |
| Internet Explorer | 11 |
In order to update your browser, please refer to this tutorial: How do I update my browser?
Clearing your Cache
It is a good idea to clear your browser cache before you login to mySDCCD and after your sign off because it:
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To clear your cache, please the instructions below for your browser:
- Clearing Your Cache - Google Chrome on Mac
- Clearing Your Cache - Google Chrome
- Clearing Your Cache - Safari
- Clearing Your Cache - Mozilla Firefox
- Clearing Your Cache - Internet Explorer
Allow Pop-Ups
mySDCCD utilizes pop-ups to bring you information such as forms, unofficial transcripts, education plans and more. If you click on a report or a form and do not see anything pop-up, be sure to have your browser allow for pop-ups from mySDCCD. To find out how, please click on the link below:
Still having issues?
If you are still having issues, please submit a help desk ticket or email us at myhelp@sdccd.edu with your name, ID, and a brief description of the issue you are experiencing. Screenshots are always helpful.