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System Issues Identified
A fix has been deployed to address server issues. IT will continue to monitor system performance.

⏲️ Latest Updates

Date/Time

Issue

Status

12/4/2024 - 10:00 AM

Users may see Bad Gateway errors messages. IT is working on the issue.

INVESTIGATING

12/4/2024 - 8:49 AM

System continues to be stable. We are still monitoring the servers to track performance.

MONITORING

12/3/2024 - 5:20 PM

System appears stable. Will continue to monitor the situation.

MONITORING

12/3/2024 - 4:25 PM

Possible fix has been implemented. Access to mySDCCD has been restored. IT is continuing to monitor as more users enter the system.

POSSIBLE FIX

12/3/2024 - 3:56 PM

A possible fix has been identified. Servers will be bounced and may cause users to be kicked out. If you see a 502 Bad Gateway message please try again later.

IN PROGRESS

12/3/2024 - 1:11 PM

Servers are being worked on and reset. Users may be kicked out, please be sure to clear your cache if you’re having difficulty logging back in.

MAINTENANCE

12/3/2024 - 11:39 AM

Servers are in stabilization mode. Users may have limited access to Campus Solutions.

MAINTENANCE

12/3/2024 - 9:24 AM

The issue is still being worked on. Cause is related to server configuration.

INVESTIGATING

12/2/2024 - 2:09 PM

The technical team is currently working on a possible solution.

INVESTIGATING

12/2/2024 - 1:42 PM

mySDCCD still experiencing technical issues.

INVESTIGATING

12/2/2024 - 11:18 AM

Servers have been bounced, users may be kicked out of the system.

INVESTIGATING

12/2/2024 - 10:00 AM

System slowdown of mySDCCD, users experiencing longer than expected processing times.

INVESTIGATING

Known Impact

  • Students, faculty and staff may experience difficulty logging in or accessing functions in mySDCCD.

What Can You Do?

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