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Summary

Label

Description

Business ProcessPreferred Name
ModuleCampus Community
PrerequisitesMust have an active mySDCCD account
DescriptionCampus Solutions allows the addition of a preferred or chosen name

Introduction Info


Instructions:

StepInstructions
1

Faculty and Staff may request a preferred name in Campus Solutions by filing a help ticket here:

https://mysdccd.atlassian.net/servicedesk/customer/portal/17

2

Click on the 'For Faculty' box.


3

Select the 'General Help' link, 


4

Begin by entering your email address in the 'Email confirmation to' field. 


5

In the 'I need help with' field, select 'Setting Preferred Name'. 


6

Enter your First Name, Last Name, and a Summary of your request.


7

Enter your Employee ID, Device, and Browser information into the fields. In the Description box, enter your preferred name. 

8

Review the form and ensure your preferred name is spelled correctly. If you are ready to submit your request, click the Send button. 


9

After sending your request forward, you will receive a ticket number beginning with FSD. Note the ticket number in case you have additional questions and need to refer back to the ticket/request.

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