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Area of Focus - D

Area of Focus - D


Area of Focus

D - Improve business practices and service to students by leveraging resources to implement innovative systems such as the Transcript Evaluation Process and Smart Panda.


Objective

Responsible Person

Target Date for Achievement

Action Steps

Measure of Progress

Objective

Responsible Person

Target Date for Achievement

Action Steps

Measure of Progress

Examine the use and maintenance of third-party products with PeopleSoft, and ensure that new products do not hamper the system.

COMPLETE

  • District Office Educational Services Team

  • Fall 2022

A. Transcript Automation Project (Vendors: Smart Panda and Parchment Premium)

Phase 1: Implement OCR (Optical Character Recognition) bolt-on - Raptor for incoming PDF transcripts
Phase 2: Implement Parchment Premium to replace manual transcript downloading
Phase 3: Implement electronic transcripts (EDI)

B. Other

Revise business practices for incoming transcripts at the DO
Develop and disseminate training documents
Train all users

A. Transcript Automation Project

  • Raptor implemented; updates implemented as needed from Smart Panda and from end- user requests

  • Parchment Premium implemented

B. Other

  • Business practices revised as needed

  • Training documentation disseminated

C. Training completed; # of end users trained

  • Comparison report of the volume of transcript processing backlog before and after implementation of Raptor and revised transcript evaluation process


Status and Evidence

Objective

A. Completed as of 12/14/2022

Completed - Raptor implemented in Spring 2022

Completed - Parchment Premium implemented in Spring 2022

Other related-project updates:

Imaging:

  • Workaround for the second half of 2022: Provided campuses access to network folders. Staff were trained on how to map, and how to access.

  • Jan 2023:

    • SoftDocs implementation began

    • Week of 01/16/2023:

      • Completed “Welcome Meeting” with SoftDocs and assigned with a Project Manager

      • Received Communication Matrix sheet

      • Scheduled meeting for next week to establish project timeline and contacts

B. Completed as of 06/01/2022

C. COMPLETE

 

 

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