Area of Focus

D - Improve business practices and service to students by leveraging resources to implement innovative systems such as the Transcript Evaluation Process and Smart Panda.

Objective

Responsible Person

Target Date for Achievement

Action Steps

Measure of Progress

Examine the use and maintenance of third-party products with PeopleSoft, and ensure that new products do not hamper the system.

IN PROGRESS

District Office Educational Services Team

Fall 2022

A. Transcript Automation Project (Vendors: Smart Panda and Parchment Premium)

Phase 1: Implement OCR (Optical Character Recognition) bolt-on - Raptor for incoming PDF transcripts
Phase 2: Implement Parchment Premium to replace manual transcript downloading
Phase 3: Implement electronic transcripts (EDI)

B. Other

Revise business practices for incoming transcripts at the DO
Develop and disseminate training documents
Train all users

A. Transcript Automation Project

Raptor implemented; updates implemented as needed from Smart Panda and from end- user requests
Parchment Premium implemented
EDI implemented

B. Other

Business practices revised as needed
Training documentation disseminated

C. Training completed; # of end users trained

Comparison report of the volume of transcript processingbacklogbefore and after implementation of Raptor and revised transcript evaluation process

Status and Evidence

Objective

A. COMPLETED AS OF 12/14/2022

Completed - Raptor implemented in Spring 2022

Completed - Parchment Premium implemented in Spring 2022

In Progress - eTranscript estimated to be implemented in Spring 2023

B. COMPLETED AS OF 06/01/2022

Completed - Continuous

Completed - See Support Center created for Transcript Automation Project: Transcript Processing

C. COMPLETED AS OF 06/01/2022

(NEED TO PROVIDE COMPARISON, from PARCHMENT?)