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Credit Card Payments - Student Self Service

Label

Description

Business Process

Student Self - Service

Module

Student Financials

Prerequisites

Student must have a balance due.  Student must have a debit or credit card with the “VISA” or “MASTERCARD” logo.

Description

This Job Aid illustrates a credit card payment to a student’s account via self-service (the Portal).

Instructions:

Step 1: Login to mySDCCD

Step

Action

1.

Login

Log in to the mySDCCD

at:

student portal https://myportal.sdccd.edu/  

Enter your User ID and password.  

...

Step

Action

2.

Click the “College Student Dashboard”.

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Step

Action

3.

Click “Pay Now”. 

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Step

Action

4.

Click the “

Access the Make a Payment

” button

page.

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Step

Action

5.

Click the “Make Payment” button.

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Step

Action

6.

Click the box next to the appropriate term.  A checkmark will appear in the box.  [If monies are owed for more than one term, a list of the terms will be displayed.]

...

In the My Finances box, you may be prompted to click Update Charges.
Once charges update, click Pay Now.

Or, on the left side navigation, in My Finances, click Make a Payment.

Myfinances1.pngImage Added

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...

Step

Action

7

4.

Click in the “Method” field and select “Credit or Debit Card”.  Click the “Continue

In Account Summary select Make a Payment button.

...

Step

Action

8

Step

Action

12.

End of job aid. 

5.

In the “*Card number:” field, enter the credit card number.  Click the “Continue” button.

...

Step

Action

9.

In the “Account Information” section, enter the appropriate information in the following fields: “*Name on card:”, “*Card expiration date:”, “*Card Verification Value:”.  Click the “Continue” button.

...

Step

Action

10.

Review and confirm that all the information displayed is correct.  Click the “Submit Payment” button.

...

Step

Action

11.

Click the “Print” button to print a receipt for your records.

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This will open the Nelnet payment portal.

 

The first time you log into Nelnet, you will need to set up your account, including Multi-

Factor Authentication (MFA). For more information, see the “Nelnet Account Setup and MFA Guide” on https://www.sdccd.edu/students/nelnet.aspx

 

Step

Action

6.

Enter the authorization code you received via email or authenticator app (depending upon which method you set up for MFA.)

...

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Link to instructional video to set up using app.

For technical support, call Nelnet Customer Service at (800)609-8056