How to order official transcripts

Prerequisites

Students must have an active application on file and access to mySDCCD

Description

This job aid will walk you through the process to order official transcripts through our transcript partner Credentials

Login to mySDCCD and click on "College Student Dashboard"

Open

In the "Student Quicklinks" section to the right, click on "Request Official Transcript"

Open

This will take you to the Transcript Ordering Services page which will provide you with FAQs, pricing and payment options and overview of the process.  Please note Credentials only takes credit and/or debit cards.  To begin, click  on "Begin Order"

This will take you to your student information page where you can verify the information provided.  When asked about the years you attended, put in your best guess.  It does not need to be 100% accurate.

 If you did not go through mySDCCD, you will have to enter all your information here.  You will be required to give an authorization signature at the end of the order transaction.  This is not required for users who logged into mySDCCD and click on the transcript link.

Once your verify the information, click on "Next"

The Order Options page allows you to choose:

• Service type - always will be regular

• Informs you if you are still entitled to two free transcripts

• Send transcript now or wait for final grades

• Reason for ordering transcripts

 You must check the "I certify" box if you wish to use your two free transcripts:

Once you enter all the information, click on "Next"

Next you'll choose the recipient type.  This includes sending to an other college "search our recipient table," an application service such as AMCAS, LSAC, PHARMCAS, a direct access code (if provided one by your recipient), and manually:

Depending on the recipient, you may have options to send to various offices as well as electronic or paper methods:

You'll be asked to confirm the recipient including the delivery method.

Once confirmed you'll have an option to add more recipients or click on "Continue to Order Summary" to go through the checkout process

The Order Summary page summarizes all the information you provided, including final charges (note if you are eligible for two free transcripts, the discount will be shown.  If the discount does not show make sure you selected the "I certify" checkbox in the "Basic Order Information section.)

If you owe fees, you will be taken to the "Go to Payment" option to pay with your credit card information.  If you do not owe fees, you will be taken to the order confirmation screen.

Please be sure to retain this order number for your records: