If you do not have any holds, you will not see any of the steps applicable for your portal.
Once you login to mySDCCD, you will see two places where service indicators (holds) will display.
If you use the Notifications Area, you can click on the hold and it will give you more information about the hold.
If you click on the link in your "My Classes" pagelet, it will show you the list of holds:
Click on the specific hold item that you wish to know about. When you do, you will see more information about the hold, and steps you can take to clear it: