CE- mySDCCD: How to Clear Web Browser Cache and Cookies

Owned by mySDCCD Help
Last updated: Apr 28, 2023 by Margarita A. Murray
2 min read
Label
Description
ModuleStudent Portal
DescriptionThis guide provides students directions for students to clear Cache.  This function is used to help reset your browser to solve some log in issues.

Instructions

When using Chrome:

Step
Action

1.

Clear Data by holding down CTRL + SHIFT + DEL.

2.At the top of the "Clear browsing data" window, click Advanced.
3.Select "All time" as the time range.
4.

Select the following:

    • Cookies and other site data
    • Cached images and files
    • Content settings
    • Hosted app data
    • Media license
5.Click CLEAR DATA.
6.Exit/quit all browser windows and re-open the browser.


When using FireFox:

StepAction

1.

From the History menu, select CLEAR RECENT HISTORY.

2.

If the menu bar is hidden, press ALT to make it visible 

OR

Hold CTRL + SHIFT + DEL at the same time and click on the CLEAR NOW button



StepAction
3.From the Time range to clear: drop-down menu, select Everything
4.Next select all the options available to you:
5.Click CLEAR NOW button
6.Exit/quit all browser windows and re-open the browser.

When using Microsoft Edge:

StepAction

1.

In the top right, click the Hub icon (see star with three horizontal lines).

2.Click the History icon (looks like a clock), and then select Clear all history.
3.Select Cookies and saved website data, and then Cached data and files. Click Clear.
4.After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.

When using Internet Explorer 11:

StepAction
1.Select Tools > Safety > Delete browsing history....
2.

Deselect Preserve Favorites website data, and select:

    • Cookies or Cookies and website data
If the menu bar is hidden, press Alt to make it visible.
3.

Click DELETE

You will see a confirmation at the bottom of the window when the process is complete.

4.Exit/quit all browser windows and re-open the browser.

When using Opera:

StepAction
1.From the Opera menu, select Settings, then Privacy & Security, and then Clear browsing data....
2.

Select the following:

    • Cookies and other site data
    • Cached images and files
3.Click CLEAR BROWSING DATA.
4.

Exit/quit all browser windows and re-open the browser.

When using Safari 8 or later:

StepAction
1.From the Safari menu, select Clear History and Website Data....
2.

Select all time as the date range, and then click Clear History.

3.

Go to Safari > Quit Safari or press Command-Q to exit the browser completely.