I forgot my User ID/CSID
Problem
Student forgot/does not remember their 10-digit User ID
Solution
Follow the Instructional Guide to obtain your User ID: Finding your User ID/CSID
During the mySDCCD implementation, all 7-digit CSIDs are being converted to a 10-digit User ID. This does not mean you were issued an entirely new Student ID number.
To simplify this process we simply added additional zeros to your CSID when converting it to a 10-digit User ID
Examples:
CSID: 1234567
User ID: 0001234567
CSID: 0498765
User ID: 0000498765
If you are a student employee, or have recently been an employee of the college/district, you might have a different employee ID number. Due to the transition to mySDCCD, the employee and student databases have been merged.
Your User ID is printed on emails sent to you in your portal invite email as well as most financial aid communications. If you forgot your Student ID, and do not have your email accessible, you have two ways to retrieve it:
- Visit Admissions or Financial Aid with a valid photo ID (e.g. driver's license, passport, etc.) to get your User ID.
- Online: Please submit a help desk ticket or visit your college admissions office (College) or Continuing Education Student Services Office (Continuing Education) for more assistance.
Important: Due to privacy concerns, user IDs and CSIDs cannot be shared over the phone or via email.
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