|Business Process||Retrieving transcript images (temporary workaround for WebXtender)|
|Description||This version of job aid is for Windows 10 or above. |
If you are using Windows 7, please use the Windows 7 version job aid.
From the email you received, click on the link provided.
IMPORTANT: You can only connect to the network drive when using your work computer at your workstation or through LogMeIn.
Your File Explorer window should then pop up.
Under Network, you should see that CDPARCHMENT is now connected.
Move your cursor over CDPARCHMENT, and right-click to open the selection menu.
Click “Pin to Quick access”.
You can now access CDPARCHMENT under your Quick Access in File Explorer.
It is pinned and saved; you do not have to use the link from the email anymore.
Now, move your cursor over CDPARCHMENT again, and right-click.
CDPARCHMENT is now pinned to your startup menu as well.
To access CDPARCHMENT through this route, click on the Windows icon.
You will find the CDPARCHMENT tile. Click to access the CDPARCHMEMT drive.
Tip 1: If you do not see it, use the scroll bar on the right to find the CDPARCHMENT tile.
Tip 2: You can “hold and drag” to rearrange the tiles.
After following the steps in this document, you should have 3 ways to access CDPARCHMENT.