NEW BUSINESS PROCESSES
CE students who wish to enroll in the high school diploma program (CEHS) should see a staff member at the CE campus to manually add the CEHS career since the online application/registration is not working properly for this small subset of students.
Former students (no longer active) do not have online access to unofficial transcripts
The process to extend the Add Deadline for Permission Numbers (Add Codes) for Open Entry/Exit and tutoring classes is not working properly. Students should be manually enrolled by the Admissions Office
Date of Birth was blank for some CE/CEHS students in Campus Solutions when submitting the CE/CEHS Online Application
Reinstated students could not be assigned a grade
Planned courses did not show up in Advisement Report or What-If
When selecting ethnic background, some CE/CEHS students were receiving an error message
KNOWN ISSUES BEING ADDRESSED
All access to the online Attendance Rosters has been removed for all classes since it is not working correctly. College faculty will need to download the roster to Excel to maintain student attendance (Click here for Job Aid) . Classes that use the automated attendance tracking system are not impacted
Class Search is not showing all books required
Classes with TBA assigned meeting patterns intermittently show 6am to 11pm, Monday through Saturday
The system is incorrectly allowing faculty to submit census rosters after the census deadline
Fall 2019 Cal Grant and Student Success Grant awarding and disbursement is delayed 2-3 weeks
Co-requisites not consistently allowing enrollments; students are being manually enrolled from the Waitlists
College attendance tracking overnight job is now running but some college tracking fitness center rosters have overstated attendance tracking hours
College students cannot submit CE/CEHS online application
EMS 3.1 file is not uploading correctly for the colleges
Faculty cannot send attachments to emails sent from Campus Solutions; faculty should use Outlook or another email service
In College Tracking Admin, the "Currently Logged In" filter does not always show all students
Requisites between short-term classes are not uniformly enforced
Some faculty members are unable to log into College Flex system due to incorrect Assignment Type
Student groups (unofficial requisites) are not consistently clearing prerequisites
When a refund is processed, an error appears for some students who paid via credit card at the Accounting Office and these students are unable to be refunded (temporary workaround in place)
TIP OF THE WEEK
STATUS UPDATES FOR KNOWN ISSUES?
Please check this website for status updates
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MISSED FACULTY TRAINING?
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Go to the MySDCCD Training Hub for "How to Guides"
HAVE AN ISSUE?
Be sure to contact the Student Services Support Center