What to do if you forgot or need to change you password

Label	Description
Module	mySDCCD
Description	This guide walks you through the process to retrieve or change your password

Instructions

If you forgot your password, or wish to change it, there are two ways to do so:

Step	Action
1	If you forgot your password, click on Forgot your Password on the mySDCCD login page.

mySDCCD Info Hub > Forgot/Change my Password > image2018-7-8_23-1-30.png

Step	Action
2.	Alternatively, if you already logged in and wish to change your password, click on the navigation bar in the top right hand corner.

mySDCCD Info Hub > Forgot/Change my Password > Step 9 .png

Step	Action
3.	Select Change Password from the drop down menu.

mySDCCD Info Hub > Forgot/Change my Password > Step 10 .png

Step	Action
4.	You will be brought to the page shown below, in the next page, enter your ten digit User ID. (Be sure to put the leading 0's if you have them)
5.	Click Submit.

mySDCCD Info Hub > Forgot/Change my Password > Step 11 and 12 .png

Step	Action
6.	On this page, answer your security questions and enter your date of birth.
7.	Click Submit.

mySDCCD Info Hub > Forgot/Change my Password > Step 13 and 14 .png

Step

Action

8.

The next page will ask you to enter the new password twice. Again, your password must include a combination of three of the four character types:

Note: Keep this new password saved for future reference!

9.

Click Submit.

mySDCCD Info Hub > Forgot/Change my Password > Step 15 and 16 .png

Step	Action
10.	You will now see a message confirming that your password has been changed.

mySDCCD Info Hub > Forgot/Change my Password > Step 17 .png

Step	Action
11.	End of job aid.