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Below is an important list of items that all users should review before using mySDCCD.

Clearing Your Cache

Minimum Browser Requirements for mySDCCD

Make sure you meeting the minimum requirements to use mySDCCD

BrowserSupported Versions
Safari10.x +
Internet Explorer11

Note: Microsoft is no longer supporting Internet Explorer.  Users are highly encouraged to use Microsoft Edge, Chrome, Firefox or Safari instead.

Need help checking your browser version? In order to update your browser, please refer to this tutorial: How do I update my browser?

Chromebook Users

Unfortunately, we discovered that Chromebooks do not work well with mySDCCD.  Chromebook users should download Firefox or Chrome beta from the Google Play Store on your Chromebook device.  

Allow Pop-Ups

mySDCCD utilizes pop-ups to bring you information such as forms, unofficial transcripts, education plans and more.  If you click on a report or a form and do not see anything pop-up, be sure to have your browser allow for pop-ups from mySDCCD.  To find out how, please click on the link below:

How to Allow Pop-Ups

Still having issues?

If you are still having issues, please submit a help desk ticket with your name, ID, and a brief description of the issue you are experiencing.  Screenshots are always helpful.

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