Service Desk for Staff/Managers. Include security requests, bug support, and submitting forms to the district (non student/faculty forms).
Student Services/Campus Solutions
Item Type Request Form
{"xsrfToken":"acc440d323e2de01c490090fd3eac5f1305c7db1_lout","branding":{"id":"18","key":"dss","name":"District Educational Services","portalBaseUrl":"/servicedesk/customer/portal/18","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/18/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#007778","headerLinkHoverBGColor":"#007778","headerBadgeColor":"#007778"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6bcba5ad-090c-4bd2-a32b-48364360ece3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDQyMjRkZS03MjQ5LTQ5MmItOWMwMC0wYTg4YTkyOTI4ODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZiY2JhNWFkLTA5MGMtNGJkMi1hMzJiLTQ4MzY0MzYwZWNlMyI6WyJyZWFkIl19LCJleHAiOjE3NDk5ODA0NzgsIm5iZiI6MTc0OTk3OTg3OH0.mH7WY87y4XRkaVoDxdRlHsb7IjfXO_uhSks_pUQfVq4&client=d04224de-7249-492b-9c00-0a88a9292884&mode=fit","logoId":"6bcba5ad-090c-4bd2-a32b-48364360ece3","isLogoAvailable":true,"helpCenterTitle":"mySDCCD Service Desk","sharedPortalName":"mySDCCD Service Desk","userInitialAnnouncementHeader":"Summer Service","userInitialAnnouncementMessageWiki":"<p>Starting June 2nd to August 15th, the colleges will be closed on Fridays.</p>","translations":{"en-US":{"helpCenterTitle":"mySDCCD Service Desk","sharedPortalName":"mySDCCD Service Desk","announcementHeader":"Summer Service","announcementMessage":"Starting June 2nd to August 15th, the colleges will be closed on Fridays.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#31a9e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDQyMjRkZS03MjQ5LTQ5MmItOWMwMC0wYTg4YTkyOTI4ODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDk5ODA0NzgsIm5iZiI6MTc0OTk3OTg3OH0.dHbiA_kO0c8pAVhfxM2JXNpHZa-u2zCLgoQG6p_CJEY&client=d04224de-7249-492b-9c00-0a88a9292884&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#31a9e0","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"18","key":"dss","projectId":10036,"serviceDeskId":18,"name":"District Educational Services","description":"<p>Service Desk for Staff/Managers. Include security requests, bug support, and submitting forms to the district (non student/faculty forms).</p>","portalBaseUrl":"/servicedesk/customer/portal/18","reqTypes":[{"id":"403","name":"Campus Solutions Access Request","descriptionHtml":"<p>Forms must be completed by the Department's Security Administrator</p>","callToAction":"Campus Solutions Access Request","introHtml":"<p>Security Requests (New User Request, Security Update Request, Training Request)</p>","icon":10506,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[66],"key":""},{"id":"513","name":"Confidentiality Statement and FERPA Acknowledgement","descriptionHtml":"","callToAction":"Confidentiality Statement and FERPA Acknowledgement","introHtml":"<p>The Family Educational Rights and Privacy Act (FERPA) of 1974 is a federal law that protects the privacy of student education records. State and federal law, and District policy prohibit the release of any information and/or student records (verbally, in writing, or by any other means), without the written consent of the student, a court order, or a lawfully issued subpoena, unless there is specific statutory authorization*. This restriction includes students who are minors.</p>","icon":10538,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[66],"key":""},{"id":"549","name":"Department/Office Support","descriptionHtml":"<p>Please fill out the form completely. We will get in touch with you in the order they are received.</p>","callToAction":"Department/Office Support","introHtml":"<p>For general assistance inquiries with Campus Solutions. If you need assistance with SDCCD password, hardware, or other non-Campus Solutions related issues, please visit <a href=\"https://help.sdccd.edu\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://help.sdccd.edu</a></p>","icon":10466,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[66],"key":""},{"id":"548","name":"Etrieve Security Access Request","descriptionHtml":"","callToAction":"Etrieve Security Access Request","introHtml":"<p>This form is used to add/modify security access to Etrieve, the document management system, used by the San Diego Community College District. Submissions must be made by the appropriate department security administrator.</p>","icon":10549,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[66],"key":""},{"id":"405","name":"Internal District Form","descriptionHtml":"<p>Fill out the form completely and attach the necessary documentation. You may use the comments field to add any additional information relevant to the form.</p>","callToAction":"Internal District Form","introHtml":"<p>This form is used for internal district use only. <br class=\"atl-forced-newline\"> <b>Student submissions will be automatically cancelled.</b></p>","icon":10583,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[66],"key":""},{"id":"485","name":"IRB Proposal Form","descriptionHtml":"<p>Please upload your informed consent document if applicable.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\">Please upload a copy of the Section C signature page (located on the IRB website here). Any person whether a professor, supervisor, or colleague who will be assisting with the project must also sign the forms. Forms that do not contain all relevant signatures will be sent back and considered an incomplete proposal.</p>","callToAction":"IRB Proposal Form","introHtml":"","icon":10485,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[74],"key":""},{"id":"484","name":"IRD Database/Request Issues Form","descriptionHtml":"","callToAction":"IRD Database/Request Issues Form","introHtml":"","icon":10576,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10576","groups":[74],"key":""},{"id":"569","name":"Item Type Request Form","descriptionHtml":"","callToAction":"Item Type Request Form","introHtml":"","icon":10511,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[66],"key":""},{"id":"419","name":"Research and Email Request Form","descriptionHtml":"<p>Be sure to fill out the form completely. <b>Requests must be made by a Supervisor/Manager</b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>For Email Requests:</b> <br class=\"atl-forced-newline\"> * Be sure to attach the email you would like to send <br class=\"atl-forced-newline\"> * Requires approval by Vice Chancellor of Educational Services <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>For Data Requests:</b> <br class=\"atl-forced-newline\"> * Quick data requests will be processed by District Student Services <br class=\"atl-forced-newline\"> * For Reseach Requests you will be contacted by the Office of Institutional Research and Planning.</p>","callToAction":"Research and Email Request Form","introHtml":"<p>This form is used to submit research or email requests. Requests will be reviewed by District Educational Services.</p>","icon":10561,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[74],"key":""},{"id":"544","name":"Suspense Management","descriptionHtml":"","callToAction":"Suspense Management","introHtml":"<p>FOR INTERNAL USE ONLY</p>","icon":10507,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[66],"key":""},{"id":"436","name":"Bug Report","descriptionHtml":"","callToAction":"Bug Report","introHtml":"<p>For Bug reports</p>","icon":10476,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"487","name":"External Transcript Request","descriptionHtml":"<p>Please fill out the form. Be sure to enter in all required information.</p>","callToAction":"External Transcript Request","introHtml":"<p>For Counseling use only. Use this form to request a transcript that was submitted but not accessible in WebExtender.</p>","icon":10558,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10558","groups":[],"key":""},{"id":"434","name":"Help","descriptionHtml":"","callToAction":"Help","introHtml":"<p>Get general assistance on Campus Solutions/mySDCCD</p>","icon":10492,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"488","name":"IRB Review Form","descriptionHtml":"","callToAction":"IRB Review Form","introHtml":"","icon":10482,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[],"key":""},{"id":"430","name":"New Feature/Enhancement","descriptionHtml":"","callToAction":"New Feature/Enhancement","introHtml":"<p>Is there something you would like to change with Campus Solutions? Please be sure to let us know by submitting your suggestions, feedback and ideas here.</p>","icon":10498,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"438","name":"Security Issue Form","descriptionHtml":"<p>This form is used to modify users/security roles. This form should only be used by District Student Services. Employees should submit a Security Issue Report form.</p>","callToAction":"Security Issue Form","introHtml":"<p>Use this form for issues related to accessing certain pages, components and data elements in Campus Solutions. This is used to modify existing users and/or roles</p>","icon":10506,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[],"key":""},{"id":"432","name":"Service Request","descriptionHtml":"","callToAction":"Service Request","introHtml":"<p>Service requests for Campus Solutions/mySDCCD</p>","icon":10477,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10477","groups":[],"key":""},{"id":"433","name":"Staff Support","descriptionHtml":"<p>Please type in your issue or question. You may use the description box to put in more information or attach screenshots.</p>","callToAction":"Staff Support","introHtml":"<p>For general assistance inquiries. If you need assistance with your mySDCCD password, hardware, or any non-Campus Solutions related issues, please contact the IT help desk at x7000</p>","icon":10466,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""}],"reqGroups":[{"id":66,"name":"Student Services/Campus Solutions"},{"id":74,"name":"Institutional Effectiveness and Research"}],"orderMapping":{"66":[569,549,403,548,513,544,405],"67":[419],"74":[485,419,484]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":18,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DES","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDQyMjRkZS03MjQ5LTQ5MmItOWMwMC0wYTg4YTkyOTI4ODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDk5ODEwNzgsIm5iZiI6MTc0OTk3OTg3OH0.k7KlKd04p4iXA5YGfM_y1KICdsncCu_bbybIrLgSC1M","targetCollection":"upload-project-10036","endpointUrl":"https://api.media.atlassian.com","clientId":"d04224de-7249-492b-9c00-0a88a9292884","tokenDurationInMins":20}},"reqCreate":{"id":569,"projectId":10036,"form":{"name":"Item Type Request Form","descriptionHtml":"","callToAction":"Item Type Request Form","intro":"","instructions":"","icon":10511,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Item Type Request"]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/18/create/569","requestValidateBaseUrl":"/servicedesk/customer/portal/18/validate/569","calendarParams":{"firstDay":0,"date":"2025-06-15T02:31:18-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%m/%d/%y","dateTimeIfFormat":"%m/%d/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDQyMjRkZS03MjQ5LTQ5MmItOWMwMC0wYTg4YTkyOTI4ODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDk5ODEwNzgsIm5iZiI6MTc0OTk3OTg3OH0.k7KlKd04p4iXA5YGfM_y1KICdsncCu_bbybIrLgSC1M","targetCollection":"upload-project-10036","endpointUrl":"https://api.media.atlassian.com","clientId":"d04224de-7249-492b-9c00-0a88a9292884","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":7,"updated":"2024-05-02T23:27:44.879078681Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[569],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":7,"name":"Item Type Request","submit":{"lock":false,"pdf":false},"templateFormUuid":"ac93bbcd-1397-491c-8a4f-671ad0b4f4ac"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":1},"layout":"default","localId":"c1a8698c-0707-4384-9f0e-377b7bed6bfe"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":3},"layout":"default","localId":"efd19948-75a8-4761-992c-b139c78f3d3c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":9},"layout":"default","localId":"f1127bf4-015a-4f43-9c47-1b4e22e6229e"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":4},"layout":"default","localId":"101c0030-8802-449a-9ad4-3987e80f7233"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":5},"layout":"default","localId":"571cbaaf-f021-4054-b4ac-fbd95af19418"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":6},"layout":"default","localId":"2ff68eaa-1a82-42f7-8697-349797c62c81"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":7},"layout":"default","localId":"a714af3c-e08b-4fef-a87b-2d4281d6d051"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":8},"layout":"default","localId":"9a54a604-9a93-47a7-b4dc-443bc347ce8c"}},{"type":"paragraph","content":[]}]}],"conditions":{"11":{"t":"sh","i":{"co":{"cIds":{"4":["2"]}}},"o":{"sIds":["3"]}},"2":{"t":"sh","i":{"co":{"cIds":{"1":["2"]}}},"o":{"sIds":["1"]}}},"sections":{"1":{"conditions":["2"]},"2":{"conditions":[]},"3":{"conditions":["11"]},"4":{"conditions":[]}},"questions":{"8":{"type":"cs","label":"1098-T Eligible?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"4":{"type":"cd","label":"Item Type Classification","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Charge","other":false},{"id":"2","label":"Financial Aid","other":false},{"id":"3","label":"Payment","other":false},{"id":"4","label":"Refund","other":false},{"id":"5","label":"Waiver","other":false},{"id":"6","label":"Write-Off","other":false}],"questionKey":""},"9":{"type":"cm","label":"Campus","description":"Select all that apply","validation":{"rq":true},"choices":[{"id":"1","label":"City","other":false},{"id":"2","label":"Mesa","other":false},{"id":"3","label":"Miramar","other":false},{"id":"4","label":"Continuing Education","other":false},{"id":"5","label":"District","other":false}],"questionKey":""},"5":{"type":"tl","label":"Item Type Name","description":"(Maximum of 32 characters)","validation":{"rq":true,"mxc":32},"choices":[],"questionKey":""},"7":{"type":"rt","label":"Please describe the use, funding, refund, and any regulations/policies that apply to the item type:","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"ts","label":"Item Type to Be Updated","description":"","validation":{"rq":true,"rgx":{"p":"^\\d{13}$","m":""}},"choices":[],"questionKey":""},"6":{"type":"ts","label":"Item Type Abbreviation","description":"(Maximum of 10 characters)","validation":{"rq":true,"mxc":10},"choices":[],"questionKey":""},"1":{"type":"cs","label":"Type of Request","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"New Item Type Request","other":false},{"id":"2","label":"Existing Item Type Update","other":false}],"questionKey":""}}},"uuid":"ac93bbcd-1397-491c-8a4f-671ad0b4f4ac"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":7,"updated":"2024-05-02T23:27:44.879078681Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[569],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":7,"name":"Item Type Request","submit":{"lock":false,"pdf":false},"templateFormUuid":"ac93bbcd-1397-491c-8a4f-671ad0b4f4ac"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":1},"layout":"default","localId":"c1a8698c-0707-4384-9f0e-377b7bed6bfe"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":3},"layout":"default","localId":"efd19948-75a8-4761-992c-b139c78f3d3c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":9},"layout":"default","localId":"f1127bf4-015a-4f43-9c47-1b4e22e6229e"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":4},"layout":"default","localId":"101c0030-8802-449a-9ad4-3987e80f7233"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":5},"layout":"default","localId":"571cbaaf-f021-4054-b4ac-fbd95af19418"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":6},"layout":"default","localId":"2ff68eaa-1a82-42f7-8697-349797c62c81"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":7},"layout":"default","localId":"a714af3c-e08b-4fef-a87b-2d4281d6d051"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":8},"layout":"default","localId":"9a54a604-9a93-47a7-b4dc-443bc347ce8c"}},{"type":"paragraph","content":[]}]}],"conditions":{"11":{"t":"sh","i":{"co":{"cIds":{"4":["2"]}}},"o":{"sIds":["3"]}},"2":{"t":"sh","i":{"co":{"cIds":{"1":["2"]}}},"o":{"sIds":["1"]}}},"sections":{"1":{"conditions":["2"]},"2":{"conditions":[]},"3":{"conditions":["11"]},"4":{"conditions":[]}},"questions":{"8":{"type":"cs","label":"1098-T Eligible?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"4":{"type":"cd","label":"Item Type Classification","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Charge","other":false},{"id":"2","label":"Financial Aid","other":false},{"id":"3","label":"Payment","other":false},{"id":"4","label":"Refund","other":false},{"id":"5","label":"Waiver","other":false},{"id":"6","label":"Write-Off","other":false}],"questionKey":""},"9":{"type":"cm","label":"Campus","description":"Select all that apply","validation":{"rq":true},"choices":[{"id":"1","label":"City","other":false},{"id":"2","label":"Mesa","other":false},{"id":"3","label":"Miramar","other":false},{"id":"4","label":"Continuing Education","other":false},{"id":"5","label":"District","other":false}],"questionKey":""},"5":{"type":"tl","label":"Item Type Name","description":"(Maximum of 32 characters)","validation":{"rq":true,"mxc":32},"choices":[],"questionKey":""},"7":{"type":"rt","label":"Please describe the use, funding, refund, and any regulations/policies that apply to the item type:","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"ts","label":"Item Type to Be Updated","description":"","validation":{"rq":true,"rgx":{"p":"^\\d{13}$","m":""}},"choices":[],"questionKey":""},"6":{"type":"ts","label":"Item Type Abbreviation","description":"(Maximum of 10 characters)","validation":{"rq":true,"mxc":10},"choices":[],"questionKey":""},"1":{"type":"cs","label":"Type of Request","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"New Item Type Request","other":false},{"id":"2","label":"Existing Item Type Update","other":false}],"questionKey":""}}},"uuid":"ac93bbcd-1397-491c-8a4f-671ad0b4f4ac"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/18?xdm_e=https%3A%2F%2Fmysdccd.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI0YjlkMTU3ZjgzZDQwNjkzNTczODRkZjM2MGI3ZWY0NjcwMmFjZDhlOGY2OWJkNGE1ZDE0ZDE0MTg4OGIyN2FjIiwiaXNzIjoiNTRjMGJjZWItODU0YS0zNjcwLWJjNmMtMTc3ODA5N2MxMjY0IiwiY29udGV4dCI6e30sImV4cCI6MTc0OTk4MDc3OCwiaWF0IjoxNzQ5OTc5ODc4fQ.RpUB-3ZMWMlhfCi_KbNr3_M_93RkFFczu6RjvYrQOyE\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjU0YzBiY2ViLTg1NGEtMzY3MC1iYzZjLTE3NzgwOTdjMTI2NCIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6ZmFsc2V9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9teXNkY2NkLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL215c2RjY2QuYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiREVTIiwiaWQiOiIxMDAzNiJ9fX0sImV4cCI6MTc0OTk4MDc3OCwiaWF0IjoxNzQ5OTc5ODc4fQ.iF0a-4_iZfuABZ80Til9YxvHmCNSWiDrxzDUxswwpuE\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":false},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://mysdccd.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://mysdccd.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"DES\\\",\\\"id\\\":\\\"10036\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"DES\\\",\\\"project.id\\\":\\\"10036\\\",\\\"servicedesk.serviceDeskId\\\":\\\"18\\\",\\\"servicedesk.requestTypeId\\\":\\\"569\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://mysdccd.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}