{"xsrfToken":"80dde916f4138c85d0a5e503fd1f9524789ebf1e_lout","branding":{"id":"17","key":"fsd","name":"Faculty Support Desk","portalBaseUrl":"/servicedesk/customer/portal/17","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/17/10","theme":{"headerBGColor":"#538ba6","headerLinkColor":"#ffffff","headerLinkHoverColor":"#6facc9","headerLinkHoverBGColor":"#6facc9","headerBadgeColor":"#6facc9"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6bcba5ad-090c-4bd2-a32b-48364360ece3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDQyMjRkZS03MjQ5LTQ5MmItOWMwMC0wYTg4YTkyOTI4ODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZiY2JhNWFkLTA5MGMtNGJkMi1hMzJiLTQ4MzY0MzYwZWNlMyI6WyJyZWFkIl19LCJleHAiOjE3NjQ5Mjc5MTcsIm5iZiI6MTc2NDkyNzMxN30.QpFtHUORoz871BC68t_kNsAN73Nbg3wrYNdghT3Y6Nk&client=d04224de-7249-492b-9c00-0a88a9292884&mode=fit","logoId":"6bcba5ad-090c-4bd2-a32b-48364360ece3","isLogoAvailable":true,"helpCenterTitle":"mySDCCD Service Desk","sharedPortalName":"mySDCCD Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"mySDCCD Service Desk","sharedPortalName":"mySDCCD Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#31a9e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDQyMjRkZS03MjQ5LTQ5MmItOWMwMC0wYTg4YTkyOTI4ODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjQ5Mjc5MTcsIm5iZiI6MTc2NDkyNzMxN30.JaAxqSwQ0Qsskh2Afro6_Gl3bQggvZn398VsV_npLUg&client=d04224de-7249-492b-9c00-0a88a9292884&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#31a9e0","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"17","key":"fsd","projectId":10035,"serviceDeskId":17,"name":"Faculty Support Desk","description":"<p>For faculty related items with Campus Solutions, flex, faculty forms, student evaluations requests etc. submit a Faculty Help Ticket below.</p>\n<p>For IT related issues such as PeopleSoft password resets, SDCCD email, office hardware and software (including Microsoft Office 365), please contact the IT Help Desk at ithelp@sdccd.edu or (619) 388-7000.</p>\n<p>For HR related issues, such as payroll, timesheets, and benefits questions, please contact Human Resources at sdccdhr@sdccd.edu.</p>","portalBaseUrl":"/servicedesk/customer/portal/17","reqTypes":[{"id":"381","name":"Faculty Forms","descriptionHtml":"<p>Faculty must use their @sdccd.edu email address when submitting forms to verify identity.</p>","callToAction":"Faculty Forms","introHtml":"<p>Secure way for faculty to submit forms online.</p>","icon":10536,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[64],"key":""},{"id":"387","name":"General Help","descriptionHtml":"","callToAction":"General Help","introHtml":"<p>If you need assistance with the Faculty Portal or Counselor support in general, click here. Please note, for issues accessing the portal please contact the IT Help Desk at ithelp@sdccd.edu or 619-388-7000</p>","icon":10458,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[64],"key":""},{"id":"489","name":"Public Safety Course Submission","descriptionHtml":"","callToAction":"Public Safety Course Submission","introHtml":"<p>For submitting public safety courses for processing. Miramar College Only.</p>","icon":10552,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10552","groups":[64],"key":""},{"id":"573","name":"Report Fraudulent Enrollment","descriptionHtml":"<p>Please fill out as much information as possible.</p>","callToAction":"Report Fraudulent Enrollment","introHtml":"<p>For reporting possible fraudulent enrollment in your class.</p>","icon":10621,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10621","groups":[64],"key":""},{"id":"390","name":"Help","descriptionHtml":"","callToAction":"Help","introHtml":"<p>Get general assistance on Campus Solutions/mySDCCD</p>","icon":10492,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"363","name":"Online Learning Pathways Help","descriptionHtml":"<p>If you need assistance with Canvas please call the Canvas Faculty Support number at 1-844-612-7422. Or fill out the Canvas Assistance form.</p>","callToAction":"Online Learning Pathways Help","introHtml":"<p>NOT READY DO NOT USE!</p>","icon":10526,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[],"key":""}],"reqGroups":[{"id":64,"name":"For Faculty"}],"orderMapping":{"64":[387,381,489,573],"61":[356,363]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ee9b071a-4cc2-3bfa-88b9-af679afe60fd","appLinkName":"System Confluence","appLinkUrl":"https://mysdccd.atlassian.net/wiki","spaceKey":"MYS","spaceName":"mySDCCD Info Hub","spaceUrl":"https://mysdccd.atlassian.net/wiki/spaces/MYS","isServer":false},"labels":[],"projectKey":"FSD","serviceDeskId":17,"kbLinkDomainURLs":["https://mysdccd.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":17,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDQyMjRkZS03MjQ5LTQ5MmItOWMwMC0wYTg4YTkyOTI4ODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjQ5Mjg1MTcsIm5iZiI6MTc2NDkyNzMxNywiYW5vbklkIjoiYW5vbi11c2VyIn0.ayS_qfNzDzU6MdGiwD_fBVPQ-RWWGGXDCYvD777pU44","targetCollection":"upload-project-10035","endpointUrl":"https://api.media.atlassian.com","clientId":"d04224de-7249-492b-9c00-0a88a9292884","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":489,"projectId":10035,"issueType":{"id":"10082","name":"Public Safety Submission"},"form":{"name":"Public Safety Course Submission","descriptionHtml":"","callToAction":"Public Safety Course Submission","intro":"<p>For submitting public safety courses for processing. Miramar College Only.</p>","instructions":"","icon":10552,"iconUrl":"https://mysdccd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10552","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10954","fieldConfigId":"11080","label":"Course Number","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Public Safety Course Submission"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10955","fieldConfigId":"11081","label":"Title of Course","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10956","fieldConfigId":"11082","label":"Course Start Date","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10957","fieldConfigId":"11083","label":"Course End Date","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/17/create/489","requestValidateBaseUrl":"/servicedesk/customer/portal/17/validate/489","calendarParams":{"firstDay":0,"date":"2025-12-05T01:35:18-0800","useISO8601WeekNumbers":false,"dateIfFormat":"%m/%d/%y","dateTimeIfFormat":"%m/%d/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ee9b071a-4cc2-3bfa-88b9-af679afe60fd","appLinkName":"System Confluence","appLinkUrl":"https://mysdccd.atlassian.net/wiki","spaceKey":"MYS","spaceName":"mySDCCD Info Hub","spaceUrl":"https://mysdccd.atlassian.net/wiki/spaces/MYS","isServer":false},"labels":[],"projectKey":"FSD","serviceDeskId":17,"kbLinkDomainURLs":["https://mysdccd.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":true,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMDQyMjRkZS03MjQ5LTQ5MmItOWMwMC0wYTg4YTkyOTI4ODQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjQ5Mjg1MTgsIm5iZiI6MTc2NDkyNzMxOCwiYW5vbklkIjoiYW5vbi11c2VyIn0.gPx847hCZhNK7MCkjbO2oYcNOahGhIp7k5w3aZW3iI4","targetCollection":"upload-project-10035","endpointUrl":"https://api.media.atlassian.com","clientId":"d04224de-7249-492b-9c00-0a88a9292884","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/17?xdm_e=https%3A%2F%2Fmysdccd.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI3ZDMzYWY3MzFkZDE2ZGEyOTJlYzZmMTcxZDY1ZjE3NmM0OWZhMmUxZjhiNjBmNThhOWFhYjA3MDc5YjYzZWM1IiwiaXNzIjoiNTRjMGJjZWItODU0YS0zNjcwLWJjNmMtMTc3ODA5N2MxMjY0IiwiY29udGV4dCI6e30sImV4cCI6MTc2NDkyODIxNywiaWF0IjoxNzY0OTI3MzE3fQ.UQTdAjKPnZyrLvUdboGdws-mFxRY0atNU8IK3I8DeB0\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjU0YzBiY2ViLTg1NGEtMzY3MC1iYzZjLTE3NzgwOTdjMTI2NCIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL215c2RjY2QuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvbXlzZGNjZC5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJGU0QiLCJpZCI6IjEwMDM1In19fSwiZXhwIjoxNzY0OTI4MjE3LCJpYXQiOjE3NjQ5MjczMTd9.i2G7spxmtXDvDxWjkAZlzsSN2XWjoF_gtl67iFUnYaE\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://mysdccd.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://mysdccd.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"FSD\\\",\\\"id\\\":\\\"10035\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"FSD\\\",\\\"project.id\\\":\\\"10035\\\",\\\"servicedesk.serviceDeskId\\\":\\\"17\\\",\\\"servicedesk.requestTypeId\\\":\\\"489\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://mysdccd.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mysdccd","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"80dde916f4138c85d0a5e503fd1f9524789ebf1e_lout","baseUrl":"https://mysdccd.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mysdccd.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d04224de-7249-492b-9c00-0a88a9292884","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"bab02dd2119248609a09a3e2c03714e9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://mysdccd.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}