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"}]},{"type":"paragraph","attrs":{"localId":"59447276-f68c-41f9-a9ce-740d367a675d"},"content":[{"type":"text","text":"SSO means that faculty and students will be able to use their SDCCD Email to sign into Canvas."}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"For technical support such as how to create modules and assignments, insert pictures, troubleshooting or how to use Canvas, please log into Canvas and use the "},{"type":"text","text":"Help","marks":[{"type":"strong"}]},{"type":"text","text":" button to "},{"type":"text","text":"call or chat ","marks":[{"type":"strong"}]},{"type":"text","text":"with Canvas."}],"attrs":{"localId":"775a788f-195d-4e28-9d73-056c653d5d4d"}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"143f3073-6d0a-4bba-a616-ae4399741141"},"content":[{"type":"text","text":"For Students: ","marks":[{"type":"strong"}]},{"type":"text","text":"For technical assistance, the Canvas helpdesk staff are standing by 24/7 to assist you. 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"}]},{"type":"paragraph","content":[{"type":"text","text":"Development shells contain no live students and are used to save an editable copy of your course. "}],"attrs":{"localId":"2b457ce0-0299-432b-baa9-d80792d8e70e"}}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"372359e0-d0a4-4add-b752-354d2f7831bd"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"58b3e381-46c0-4f94-ab6f-46cfa9a3c02d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":75},"layout":"default","localId":"d043f454-e3ad-4fdd-aaae-46398447ff85"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"6cc84205-2374-443e-8147-ea8f9810796b"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Unable to access Canvas. "}],"attrs":{"localId":"810bbd12-4a6b-4257-8e95-2775a9372f81"}}]},{"type":"paragraph","attrs":{"localId":"cbd8545c-d9dd-4e4a-af5a-a2c2c1336523"},"content":[{"type":"text","text":"Logging into Canvas:","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"452a3433-24d1-4518-9b69-779729dd9ff5"},"content":[{"type":"text","text":"Visit "},{"type":"text","text":"https://sdccd.instructure.com","marks":[{"type":"link","attrs":{"href":"https://sdccd.instructure.com/"}},{"type":"strong"}]},{"type":"text","text":".","marks":[{"type":"strong"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"84a91c90-7cbb-41ab-812d-09f1dd93879b"},"content":[{"type":"text","text":"Enter your SDCCD email address and MySDCCD password."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"8001467d-6c10-498e-99c0-041fa0ef6460"},"content":[{"type":"text","text":"Enter the authentication code based on the chosen method."}]}]}]},{"type":"paragraph","attrs":{"localId":"cbd8545c-d9dd-4e4a-af5a-a2c2c1336523"},"content":[{"type":"text","text":"Login Support:","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"cbd8545c-d9dd-4e4a-af5a-a2c2c1336523"},"content":[{"type":"text","text":"For employees, ","marks":[{"type":"strong"}]},{"type":"text","text":"please use the "},{"type":"text","text":"ITS Support Service Desk","marks":[{"type":"link","attrs":{"href":"https://help.sdccd.edu/support/home"}}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"74ec56f1-377f-4487-a0b6-d695b374f557"},"content":[{"type":"text","text":"Student Resources:","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"4de4fee4-51b0-43a0-a523-ffa1f613b78e"},"content":[{"type":"text","text":"Student Email & Microsoft 365","marks":[{"type":"link","attrs":{"href":"https://www.sdccd.edu/students/student-email.aspx"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"9bf20f7d-c219-4e79-abae-2a9f964d8914"},"content":[{"type":"text","text":"Email SDCCD IT staff at "},{"type":"text","text":"support@student.sdccd.edu","marks":[{"type":"link","attrs":{"href":"mailto:support@student.sdccd.edu"}}]},{"type":"text","text":" "}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"24a58b75-c015-42b6-9686-3e77dcd838a6"},"content":[{"type":"text","text":"Call SDCCD IT staff at 619-388-1140 "}]}]}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"b00b7618-dc0e-46a1-9fe2-35f142b3c8c3"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":95},"layout":"default","localId":"e8051059-8d86-451a-a4d2-21d01495d070"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Request a new Canvas account or add/remove an existing user in Canvas."}],"attrs":{"localId":"d06470fc-3e01-46f8-ba35-b1cefb00b444"}}]},{"type":"paragraph","attrs":{"localId":"3069b670-dd19-4b77-bda0-c50c71df32aa"},"content":[{"type":"text","text":"A SDCCD email address is required if you wish to have a Canvas Account. 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